The objective of the One-Stop-Shop (OSS) is to facilitate and accelerate investments in Lebanon by short-circuiting and bypassing lengthy bureaucratic and administrative procedures and providing investors with a single point of contact for all dealings with the Lebanese government. The OSS supercedes all public administration, authorities and municipalities in issuing required permits and licenses for projects approved by IDAL 's board of directors.

The OSS guides investors through a step-by-step procedure to successfully develop and implement their projects in Lebanon. It offers pre-investment advice and information enabling investors to evaluate the viability of their projects from legal and permitting aspects.

Through the One-Stop-Shop, IDAL reviews any investment opportunity and submits suitable recommendations to the board of directors for approval. This mechanism expedites the decision-making and reduces bureaucracy, ensuring streamlined approval process. Once the project is approved, IDAL assists the investor with the issuance of permits and licenses. Post the implementation phase, IDAL continues to support investors through a wide range of aftercare services to ensure successful operations of the project.

The One-Stop-Shop offers investors facilities through:
-  Package Deal Contract
-  Investment Projects

The One-Stop-Shop licensing directorate comprises two main entities:

Licensing and Incentives Department: This department is responsible for: - Receiving various applications from investors interested in benefiting from the One-Stop-Shop, offering incentives and tax exemptions and assisting in the issuance of licenses, permits and administrative approvals - Providing all data and information required by investors (administrative, economic, and legal, etc); Analyzing the legal, technical and engineering aspects of the application and assessing the compliance of the project with the Investment Development Law 360; - Preparing and submitting recommendation reports to IDAL 's board of directors; - Following up on various applications for licenses, permits and administrative approvals with the involved municipalities and the concerned public institutions; - Monitoring and following up on the implementation of the projects to ensure compliance with the mandated criteria;

After Care Service Department: This department is responsible for: - Providing investors with the required assistance in overcoming challenges and administrative burdens post the implementation phase; - Recommending, if required, issuing additional licenses and permits necessary during the operations phase of the project;